The effectiveness of governmental and private care services for women victims of gender-based violence

Abstract

The study aimed to determine the effectiveness of governmental and private care services for women victims of gender-based violence, as the researcher used the approach of a social survey by means of a comprehensive enumeration of all battered women benefiting from the Aman House for the Protection of Women as a governmental institution, and they number (49) women, and the beneficiaries of the Aisha Foundation for the Protection of Women. And children as a civil institution, and they number (47) women, by using the questionnaire tool to reveal the results of the study, the study reached results, the most prominent of which is that the level of speed and ease of procedures for women to obtain governmental and private social services is (medium) with a rate of (76.8%) for government services and a rate of (69.0) %) For civil services, and the level of adequacy of government and private services to satisfy the needs of battered women (medium) with a percentage (71.4%) for government services and a percentage (68.6%) for civil services. The results also showed that the level of consideration for human relations when providing government and private services to women is (medium) at a rate. (72.4%) for government services and a percentage (67.0%) for civil services, and that the level of continuity in providing government and private services to battered women is (medium) at a rate of (73.9%) for Government services and a rate of (72.2%) for civil services, and it was found that the level of governmental and civil services capacity to bring about positive changes for battered women is (medium) with a rate of (75%) for government services and a rate (75.7%) for civil services. The study also found statistically significant differences in the effectiveness of Care services for women victims of violence are attributable to the age variable for those whose ages were from (20 to less than 25 years) as well as to the variable of the type of violence that women face, especially psychological violence, while there are no statistically significant differences in the effectiveness of care services attributable to the variable of marital status or the variable of monthly income, In light of the results, the study recommends recommendations, the most important of which are providing the appropriate material, human and financial capabilities, developing the capabilities of the work team through training courses, workshops and meetings, learning about the latest means in providing integrated care for battered women, paying attention to a good system of supervision, guidance, follow-up and evaluation of services provided to women, and creating links with Academic institutions and research centers in order to engage academics with field specialists to provide the best services for battered women. .