Social Media & its Effects On Decision Making of Senior Management

Abstract

Organizations continue to realize the significant impact that information and communication technologies (ICTs) have on their day-to-day business processes. In educational institutions, access to learning resources, real-time communication, and access to research sources can be simplified by using these technologies (Kruger, 2010). Also, these institutions can enhance using the technology by integrating social methods into traditional approaches in several fields in the institutions. In practice, ICT-supported learning systems by improving interaction, better access to resources, reduced operating costs and reliable communication among students and public with the educational institutions’ management. One of these ICT techniques is the collaborative web which is rich in applications that can facilitate knowledge sharing, interaction, collaboration and communication (Munguatosha et al., 2011).