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|Title||Investigating the Stakeholder Management in Construction Projects in the Gaza Strip|
|Title in Arabic||التحقق من ادارة اصحاب المصلحة في المشاريع الانشائية في قطاع غزة|
One of the major concerns coming forth in the management of construction projects is the recognition and management of project stakeholders since the stakeholders are a major source of uncertainty in construction project. The construction industry in the Gaza Strip has involved a diverse range of stakeholders. The successful construction project management can be carried out only when the responsible managers take into account the potential influence of the project's stakeholders. This research aims to empower the role of stakeholders in construction projects in the Gaza Strip. Four objectives were set accordingly: identification and ranking the most common factors affecting the stakeholder management process in construction project; assessed the stakeholders based on their influence; evaluate the current practice approaches of stakeholder management; and developing a conceptual framework for stakeholder management process. A literature reviews on the topic related to the stakeholder management was conducted. A questionnaire survey was carried out among professionals in the construction industry. Ninety-eight questionnaires were distributed to governance, municipality, NGO’s, UN and INGO’s agency's experts, sixty seven questionnaires were received with a 68% response rate. The main factors affecting the stakeholder management process are hiring a project manager with high competency, transparent evaluation of the alternative solution, ensuring effective communication between the project and its stakeholder, setting common goal and objective of the project, and exploring the stakeholder need and expectation. The client and donor are the main key stakeholders, who have the most influence in the construction project in the Gaza Strip. A management framework was developed, that guide the share of stakeholder in construction project. One of the main recommendations of this research is the management team in the Gaza Strip should use the proposed conceptual framework for managing the construction stakeholder. The study also recommended the implemented agencies have to recruit the project managers based on his competencies and to delegate them a suitable degree of authority to lead the management process of the stakeholder successfully.
|Publisher||الجامعة الإسلامية - غزة|
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