The impact of political based recruitment's dimensions on the quality of governmental services in Palestinian Public institutions

Abstract

This study aims to investigate the impact of political based recruitment (PbR) dimensions on the quality of governmental services in Palestinian public ministries. The study examined the impact through four major independent variables, which are independency of decision making, fairness in providing governmental services, official job abuse for personal interest, and self-autonomy of the organization. To fulfill the aim of this study, researcher followed the statistical analytical approach, by using a questionnaire as data collection tool. The study population was (309) public employee who are working as department directors and directors on charge in social sector ministries([1]), and the study sample was a stratified random sample consisting of (177) public employee. Analysis of the results showed that all independent variables (independency of decision making, fairness in providing governmental services, official job abuse for personal interest, and self autonomy of the organization) had significant relationship with the dependent variable (quality of governmental services). Results also showed that decisions making independency, and fairness in providing governmental services have significant effect on the quality of governmental services. The study had recommended that the principle of equal opportunities in appointing senior positions must be applied, and CSA must be modified to end the confusion between the role of the President and role of the Ministerial Cabinet in recruiting public seniors. Study had also recommend that dealing with the principle of security integrity (security check) before appointing must be stopped, as it consider to be illegal act. Finally, the study stressed on the need for conducting future researches regarding phenomena of Political based Recruitment in Palestine, especially at public sector, in addition to private sector and non-governmental organizations(NGO’s), and measure its impact on many fields, such as job performance, strategic management, and etc. (1) Social sector ministries include, Ministry of Education and Higher education, Ministry of Health, Ministry of Social Affairs, Ministry of Labor, Ministry of Women Affairs, Ministry of Culture, Ministry of Detainees and Ex-Detainees Affairs, Ministry of Youth and Sports, Ministry of Endowments and Religious Affairs